Shipping policy

Shipping Policy

Last updated: September 23, 2025

At UniqPro, we work hard to get your order packed and on its way as quickly as possible.

Order Processing

Orders are usually processed within 1–3 business days after your payment has been successfully received.

Orders placed on weekends or holidays may begin processing on the next business day.

During busy periods, holidays, or special promotions, processing may take a little longer. If there is an unexpected delay with your order, we'll do our best to keep you informed.

Shipping Time

Once your order has been processed and shipped, delivery typically takes:

3–7 business days

Please remember that this is an estimated delivery time, not a guaranteed delivery date.

Your actual delivery time can depend on your location and the shipping carrier.

Tracking Information

Once your order ships, we'll send you tracking information when it is available.

Tracking may not update immediately after the package is shipped. It can take some time for the carrier's system to show the first scan.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

If you notice that your address is incorrect, contact us as soon as possible at support@uniqpro.com.

We will do our best to help, but we cannot guarantee that an address can be changed once an order has already been processed or shipped.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may be required to send it again.

Delayed or Missing Packages

Shipping delays can sometimes happen because of weather, holidays, carrier issues, or other circumstances outside of UniqPro's control.

If your package appears to be delayed, contact us and we'll help you check the tracking information.

If tracking shows that your package was delivered but you cannot find it, please first check around your delivery location and with household members or neighbors. You may also contact the shipping carrier.

Damaged Packages

If your package arrives damaged, please take photos of the package and the product and contact us at support@uniqpro.com as soon as possible.

We'll review the situation and help you with the next steps.

Shipping Questions

If you have any questions about your order or shipping, we're happy to help.

Email: support@uniqpro.com

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